At NXG Truck Bodies, we take pride in delivering next-generation quality, but we understand that any product issue can be frustrating. Our team is committed to resolving your concern as quickly and efficiently as possible.
To move forward with a warranty request, please follow the steps outlined below to ensure a smooth and timely resolution through one of our authorized distributors:
Your NXG truck body must be registered within 30 days of purchase. If the body is not registered within this timeframe, all express warranties provided in our limited warranty may be void—except where prohibited by law.
Our limited warranty applies only to the first end user and is non-transferable.
If you experience an issue please transport your truck body to the nearest NXG distributor or contact our warranty team directly. Include detailed photos of the issue for quicker processing. Contact details can be found in the warranty link below.
Warranty eligibility depends on proper use and maintenance of the truck body, in line with industry best practices and NXG’s owner recommendations, as outlined in the official Owner’s Manual. The warranty does not cover overloading, abuse, or unauthorized modifications. It also does not cover lost wages, downtime, or other incidental costs. NXG’s warranty is limited to the repair or replacement of the truck body—not compensation for time or income lost.
